Privacy policy

Privacy Policy  Effective Date: 1-1-26

Business Name: Brandon Pools  Service Area: Cape Coral, Fort Myers, Estero, Naples, Bonita Springs, Florida  

Website: https://brandonpools.org Email: brandonpools@yahoo.com Phone: 239-292-4366

Privacy Policy for Brandon Pools

At Brandon Pools, we provide professional pool cleaning, maintenance, repairs, and pool heater installations throughout Cape Coral, Fort Myers, Estero, Naples, and Bonita Springs.

Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information.

Information We Collect When you contact Brandon Pools or request pool services, we may collect:

Personal Information-

Name  - Phone number  - Email address  - Service/property address  - Details about your pool and equipment  - Payment information (processed securely through third-party providers)

Non-Personal Information- IP address  - Browser type and device  - Website activity (pages visited, time on site)  - Cookies and tracking data  

How We Collect Information-

We collect information when you: Request a quote for pool service in Cape Coral, Fort Myers, Estero, Naples, or Bonita Springs  - Sign up for weekly pool cleaning or maintenance plans  - Submit a form on our website  - Call, text, or email us  - Interact with our website, ads, or social media.

How We Use Your Information-

We use your information to Schedule and perform pool cleaning, maintenance, and repairs  - Provide quotes for pool services and heater installations  - Send appointment reminders and technician updates  - Process payments and send invoices  - Improve our website and customer experience  - Run advertising campaigns (Google Ads, Facebook/Instagram)  - Send service reminders or promotions (you may opt out anytime

SMS/Text Messaging Policy

By providing your phone number, you agree to receive text messages from Brandon Pools regarding:- Appointment scheduling and reminders  - Technician arrival notifications  - Service updates and billing alerts  Message frequency may vary. Standard message and data rates may apply.You can opt out at any time by replying STOP.

Sharing Your Information-

Brandon Pools does not sell or rent your personal information.We may share your information with:- Service technicians or subcontractors (only as needed to complete work)  - Payment processors (such as Stripe or QuickBooks)  - Marketing and analytics platforms (Google, Meta/Facebook)  - Legal authorities if required by law  

Cookies & Tracking Technologies

Our website uses cookies and tools such as Google Analytics and Facebook Pixel to:- Track website performance  - Understand visitor behavior  - Deliver relevant local ads for pool services  You can disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

Your Privacy RightsYou have the right to-

Request access to your personal data  - Request updates or corrections  - Request deletion of your information  - Opt out of marketing communications  To make a request, contact us at brandonpools@yahoo.com

Third-Party Links

Our website may include links to third-party websites, including payment processors and social media platforms. We are not responsible for their privacy practices.

Children’s Privacy-

Brandon Pools does not knowingly collect personal information from individuals under the age of 13.

Updates to This Privacy Policy-

We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

Contact Brandon Pools-

Brandon Pools  Southwest Florida (Cape Coral, Fort Myers, Estero, Naples, Bonita Springs)  

Brandonpools@yahoo.com

239-292-4366  

SEO Optimization Built Into This Page-

This Privacy Policy supports search visibility for:- Pool service Cape Coral  - Pool cleaning Fort Myers  - Pool maintenance Estero  - Pool service Naples FL  - Pool cleaning Bonita Springs  - Weekly pool service Southwest Florida  - Pool heater installation SWFL  ---

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Brandon Pools Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at brandonpools@yahoo.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page

By checking this box, l agree to receive text messages from Brandon Pools relating to Service Alerts or Feedback. Message frequency varies. Msg + data rates may apply.

For help, reply HELP or contact 239-292-4366

Do you want to receive informational messages from Brandon Pools?

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for help.

Our privacy policy and terms:https://www.brandonpools.org/privacy-policy